1Data We Collect
jl3com collects personal data through several channels — during registration, when you make transactions, when you use the games and betting features, and through your general activity on the platform. Here is a breakdown of what jl3com collects and where it comes from.
1.1 Registration Data
When you create a jl3com account, you provide basic identifying information including your full legal name, date of birth, email address, and Philippine mobile number. This data is required to create and manage your account and to verify that you meet the minimum age requirement of 21 years.
1.2 Identity Verification (KYC) Data
As part of jl3com's PAGCOR compliance and Anti-Money Laundering obligations, jl3com may request copies of government-issued identification documents such as a Philippine National ID, passport, driver's licence, or SSS/GSIS card. Proof of address documents and payment method verification may also be requested before your first withdrawal or for high-value transactions. These documents are handled with strict confidentiality and stored securely in line with NPC guidelines.
1.3 Financial Transaction Data
When you deposit or withdraw funds, jl3com records transaction details including the amount, date, payment method used (e.g., GCash, Maya, BDO), and transaction reference numbers. jl3com does not store full card numbers or complete mobile wallet credentials — only the tokenised references provided by your payment provider's secure API.
1.4 Gaming Activity Data
jl3com records your gameplay activity, including games played, bets placed, outcomes, bonus usage, and session timestamps. This data is used for account management, dispute resolution, and responsible gaming monitoring. It is also used in anonymised and aggregated form to improve the platform.
1.5 Technical and Device Data
When you access jl3com, certain technical information is automatically collected, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data helps jl3com detect fraud, diagnose technical issues, and optimise the platform for the devices most commonly used by Filipino players.
1.6 Communication Data
If you contact jl3com via live chat, email, or any other channel, jl3com retains records of those communications for quality assurance, dispute resolution, and staff training purposes. Communications are not monitored in real time for purposes other than service delivery.
| Data Category | Source | Required? |
|---|---|---|
| Registration Info | Provided by you at signup | Yes — mandatory |
| KYC Documents | Provided by you on request | For withdrawals & verification |
| Payment Data | Via payment provider APIs | Yes — for transactions |
| Gaming Activity | Automatically from platform | Yes — operational |
| Device / Technical | Automatically via browser | Yes — security & performance |
| Communications | When you contact support | Only when you engage |
2How We Use Your Data
jl3com uses your personal data only for clearly defined purposes. Below are all the ways your information is used on the platform.
2.1 Account Management
Your registration data is used to create and maintain your jl3com account, verify your identity, process login requests, and communicate account-related information such as password resets, transaction confirmations, and security alerts.
2.2 Processing Transactions
Financial data is used to process deposits and withdrawal requests, reconcile transactions, and detect fraudulent or unauthorised financial activity. jl3com shares the minimum necessary payment information with payment processors like GCash, Maya, and partner banks to complete your transactions.
2.3 PAGCOR Regulatory Compliance
jl3com is required by its PAGCOR license and by Philippine law to maintain records of player activity, conduct KYC verification, and report certain transaction types to regulators. Personal data shared with PAGCOR or with the Anti-Money Laundering Council (AMLC) is limited to what is legally required and handled under strict confidentiality obligations.
2.4 Responsible Gaming Monitoring
jl3com uses your gaming activity data to monitor for signs of problem gambling behaviour, to enforce deposit and loss limits you have set, and to support self-exclusion requests. This monitoring is conducted in the interest of player wellbeing and is not used for commercial profiling.
2.5 Platform Improvement
Aggregated and anonymised gameplay and technical data is used to improve jl3com's platform — including identifying performance bottlenecks, understanding which game features Filipino players use most, and testing new features before public release. This data cannot be used to identify you individually.
2.6 Promotional Communications
With your consent, jl3com may send you emails or SMS messages about promotions, new games, tournaments, and special events relevant to Filipino players. You can withdraw this consent at any time through your account notification settings or by sending an opt-out request to support@jl3com.best. Once opted out, jl3com will not contact you for marketing purposes, though it will continue sending operational communications (e.g., transaction confirmations and security alerts).
2.7 Fraud Prevention and Security
Technical and device data is used alongside account activity patterns to detect and prevent fraud, account takeover attempts, bot activity, and other security threats. jl3com may also use this data to verify the accuracy of information you have provided.
3Legal Basis for Processing
jl3com processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable NPC regulations:
- Contractual Necessity — processing necessary to fulfil the Terms and Conditions you agreed to when registering, including account management, transaction processing, and game delivery
- Legal Obligation — processing required to comply with jl3com's PAGCOR license conditions, AML/CFT obligations under Republic Act No. 9160 (as amended), and other applicable Philippine laws
- Legitimate Interests — processing for fraud prevention, platform security, and aggregated platform improvement, where these interests do not override your privacy rights
- Consent — for marketing and promotional communications, where you have explicitly opted in; this consent can be withdrawn at any time
4Data Sharing
jl3com does not sell or rent your personal data. Your information is only shared with third parties in the limited circumstances described below.
4.1 Payment Processors
To process deposits and withdrawals, jl3com shares the minimum necessary payment information with licensed Philippine payment service providers including GCash, Maya, GrabPay, Coins.ph, and partner banks. These providers operate under their own privacy policies and are bound by BSP regulations regarding customer data handling.
4.2 Regulatory Authorities
jl3com shares player data with PAGCOR as required by its operating license. Transaction data may be reported to the Anti-Money Laundering Council (AMLC) under the circumstances mandated by Philippine AML law. jl3com may also respond to lawful requests from the NPC or from law enforcement agencies presenting valid legal process.
4.3 Game Technology Providers
Third-party game studios and technology partners who power certain games on jl3com may receive session-level data (such as the game session ID, bet history within the session, and outcome data) in order to deliver and validate game results. These providers do not receive your name, contact details, or payment information.
4.4 Service Providers
jl3com uses third-party service providers for cloud infrastructure, platform security, fraud detection, and customer support tooling. These providers process data strictly on jl3com's behalf under data processing agreements and are not permitted to use your data for their own purposes.
5Cookies & Tracking
jl3com uses cookies and similar tracking technologies to operate the platform, keep you logged in securely, and understand how the platform is used. Here is a breakdown of the cookies used on jl3com.best.
You can manage cookie preferences through your browser settings. Disabling required cookies will prevent the platform from functioning correctly. Disabling optional cookies will not affect your ability to play games or make transactions on jl3com.
6Data Security
jl3com takes the security of your personal and financial data seriously. The platform implements multiple layers of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
6.1 Encryption
All data transmitted between your device and jl3com's servers is encrypted using 256-bit TLS/SSL protocols. This is the same encryption standard used by major Philippine banks and financial institutions. Data stored on jl3com's servers is encrypted at rest using AES-256 encryption.
6.2 Access Controls
Access to personal data within jl3com's systems is restricted to employees and contractors who need it to perform their job functions. Access is granted on a least-privilege basis and is revoked immediately upon role change or departure. All access is logged and audited.
6.3 Payment Security
jl3com does not store complete credit card numbers or full mobile wallet credentials. Payment processing is handled through tokenised APIs provided by your payment service provider (e.g., GCash, Maya). Even in the event of a jl3com data incident, your full payment credentials would not be exposed.
6.4 Incident Response
In the event of a data breach that may affect your personal information, jl3com will notify affected players and the National Privacy Commission within the timeframe required by Philippine law. Notifications will include details of what data was affected, what jl3com is doing to address the breach, and what steps you can take to protect yourself.
7Your Rights Under Philippine Law
Under the Philippine Data Privacy Act of 2012 and the implementing rules and regulations issued by the National Privacy Commission, you have the following rights with respect to your personal data held by jl3com.
8Data Retention
jl3com retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or for as long as required by applicable law. The general retention guidelines are as follows:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC / Identity Documents | 5 years after account closure | AML law (RA 9160 as amended) |
| Transaction Records | 5 years from transaction date | AML law & accounting requirements |
| Gaming Activity Logs | 3 years from activity date | PAGCOR compliance & dispute resolution |
| Support Communications | 3 years from last communication | Dispute resolution & quality assurance |
| Marketing Opt-In Data | Until consent is withdrawn | Consent-based processing |
When data reaches the end of its retention period and there is no legal basis for continued retention, jl3com securely deletes or anonymises it in line with NPC guidelines.
9Children's Privacy
jl3com is strictly an adults-only platform. The minimum age requirement is 21 years. jl3com does not knowingly collect personal data from individuals under 21. If jl3com discovers that an account has been created by someone under the minimum age, the account will be closed immediately, all personal data associated with it will be deleted (subject to any mandatory retention requirements), and any deposits will be returned to the verified payment method used.
If you are a parent or guardian and believe a minor may have registered a jl3com account, please contact jl3com immediately at support@jl3com.best so the account can be investigated and closed without delay.
10Policy Updates
jl3com reviews and updates this Privacy Policy periodically to reflect changes in the platform, applicable Philippine law, or NPC guidance. When material changes are made to this policy, jl3com will notify registered players via email at least 7 days before the new version takes effect.
The updated policy will be published on this page with a revised "Last Updated" date at the top. Your continued use of jl3com after the effective date of any changes means you accept the updated policy. If you do not accept the revised policy, you should stop using jl3com and may request account closure.
Minor changes — such as clarifications of existing practices, corrections of typographical errors, or updates that do not materially affect your rights — may be made without advance notice. jl3com recommends bookmarking this page and reviewing it periodically.
11Contact & Data Protection Officer
jl3com has designated a Data Protection Officer (DPO) in compliance with the National Privacy Commission's requirements. The DPO is responsible for overseeing jl3com's compliance with the Data Privacy Act of 2012 and this Privacy Policy.